I just want some wire!

I just called Home Depot. I was put through to one department then they said I had to speak to the Hardware department then they said I had to speak to the electrical department. I got through to the Electrical department and the guy answered. I told him I was inquiring about the price of 12 gage wire and what length the roll comes in. He said "Oh boy! I'll just help this customer and I'll be right with you. I'll put the phone on my belt." With phone on belt, he finished with the customer. Then I heard him ask a couple of people if they needed help and I was practically yelling into the phone to remind him to pick up. Next I hear him chatting with what I assume is a coworker about how he has a phone interview and that he works awfully hard for the amount of money he gets paid. I am waiting for him to remember that I am on the phone and he is bitching about his job and discussing a job interview. Buddy you are a real prize. I hung up the phone and explain that I had been kept on hold and the lady says they are swamped in the electrical department and that she will have them call back immediately when they have a free associate. And so I wait.